Shipping policy

At Aaina, we're dedicated to delivering your favorite pet apparel and accessories promptly and efficiently. This Shipping Policy outlines our shipping procedures, timelines, and related information to ensure transparency and set clear expectations.

Order Processing & Dispatch

  • Personalized Orders: Items requiring customization typically take 5–7 business days to process before dispatch.

  • Standard Orders: Non-personalized items are usually processed and dispatched within 2–3 business days.

Once your order is dispatched, you'll receive a confirmation email with tracking details.

Shipping Methods & Delivery Timeline

We partner with reputable courier services, including:

  • Blue Dart

  • Delhivery

  • Ekart

  • Other leading logistics providers

Estimated Delivery Time: After dispatch, orders typically arrive within 4–7 business days, depending on your location and the courier's network.

Please Note: While we strive to ensure timely deliveries, any delays caused by courier services are beyond our control.

Shipping Coverage

We currently offer shipping across India.

Shipping Charges

We are pleased to offer free shipping on all orders.

Order Tracking

Once your order is shipped, you'll receive an email containing the tracking number and a link to monitor your shipment's progress.

Delays & Exceptions

While we endeavor to meet our delivery timelines, unforeseen circumstances such as natural disasters, strikes, or other events may cause delays. We appreciate your understanding in such situations.